Our Partners
CASE STUDIES
We don’t see AI replacing leaders or teams, we see it augmenting them!
We help organisations build the behaviours, mindsets, skills, and confidence to flourish in a world where humans and AI collaborate, not compete.
Case Study Teaser
How a £50,000 Learning Investment Generated £1.25 Million in New Revenue
We partnered with a national professional services organisation to upskill more than 1,200 consultants in team fusion, human sustainability, and modern coaching. The programme delivered measurable improvements in employee engagement, wellbeing, leadership capability, and client relationships.
The organisation faced a challenge: strengthening the effectiveness of over 7,000 consultants in building trusted, high-value client partnerships. We began by analysing the existing learning curriculum, organisational culture, and readiness for change.
Following a 10-month discovery and design process, we developed a bespoke four-day immersive learning experience focused on three core capabilities:
• Deep Empathy
• Deep Collaboration
• Deep Expertise
The programme featured highly realistic role-play simulations, with participants taking on different stakeholder perspectives, including:
• Clients
• Consultants
• Live coaching teams
• Ethics and independence teams
• Competitor organisations​
Each team worked from a unique brief, creating a dynamic and authentic environment that mirrored real-world consulting challenges.
To reinforce learning and behavioural change, the curriculum incorporated proven frameworks including:
• TetraMap
• Power Plays
• Non-Verbal Communication
• Values Alignment
The response was exceptional. Demand quickly exceeded capacity, resulting in waiting lists as the programme was delivered to more than 1,200 consultants annually.
Results
• 1,200+ consultants trained each year
• Improved engagement, wellbeing, and leadership capability
• Stronger consultant–client relationships
• £1.25 million in new revenue generated from learning application
• £50,000 programme investment
• 25:1 return on investment
Today, the programme has become a flagship development experience within the organisation, supporting consultants at every level of experience and career stage.​
The numbers tell part of the story. Discover the full impact by contacting us.
As Principal Delivery Partner of the Global Kindness Institute (GKI), Pinch is helping redefine leadership for organisations, teams, and communities worldwide.
In an era of complexity and declining trust, GKI’s mission is bold:
make kindness the defining standard of modern leadership. Through executive coaching, team development, and large-scale cultural transformation, Pinch and GKI empower leaders to build workplaces where people thrive, performance soars, and trust becomes a true competitive advantage. Together, we’re proving that kindness isn’t just good... it’s the most powerful leadership capability of our time
Your Trusted Partner in Learning - Our team have worked at or with the following organisations
